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Week 1 - Discussion 1
Q How does Trader Joe's illustrate an application of strategic organizational behavior? How important is it to link the leadership of organizational behavior to an organization’s strategy?
According to the illustration of Trader Joe, it is evident that empowerment of employees is important to ensure that important decisions can be taken appropriately for customer-satisfaction. There has to be professional behavior shown by the organizational members of an organization along with empathy for reading the minds of the consumers. Otherwise, the consumers cannot relate to the organizational members and will never be able to comprehend that the organizational members have some values instilled because of the organizational training.